SECTION 1 – LEGAL INFORMATION
This Site is exclusively owned and operated by Cittaneo Inc. The mailing address for Cittaneo is [Insert Cittaneo’s Physical Address]. Unless otherwise stated, all content and materials featured on Cittaneo.com—including but not limited to navigational elements, images, product designs, graphics, photography, text, technical specifications, installation guides, and brand trademarks—are the intellectual property (including copyrights, trademarks, and trade dress) of Cittaneo, its affiliates, or licensors. The Site as a whole is protected by copyright and trade dress laws, with all rights reserved.
The Site and its content are intended solely for your personal, non-commercial use. Any use of the Site or its content for commercial purposes, including reproduction, publication, distribution, modification, sale, or exploitation of any materials, is prohibited without the prior written permission of Cittaneo. You may download, electronically copy, or print page contents for personal, non-commercial use only; no transfer of ownership, title, or interest in such materials is granted by this permission.

SECTION 2 – LIMITATION OF LIABILITY
Due to the inherent nature of technology and online services, Cittaneo does not warrant that the Site will operate uninterrupted, error-free, or free of viruses or other harmful components. Cittaneo further disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement, with respect to the Site and its content, as well as any bathroom fixtures, products, or information made available through the Site.
As a user of the Site, you assume full responsibility for any costs associated with servicing equipment used to access the Site. Your use of the Site is at your own risk. Cittaneo shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages (including but not limited to damages for loss of profits, data, or use) arising out of or in connection with your use of or inability to access the Site, or any reliance on information provided on the Site. This limitation of liability applies regardless of the legal theory (contract, tort, negligence, or otherwise) and even if Cittaneo has been advised of the possibility of such damages.

SECTION 3 – INACCURACIES
Cittaneo strives to present accurate, up-to-date information on the Site, including product details, pricing, availability, dimensions, and specifications. However, unintentional errors (such as typographical mistakes, pricing discrepancies, incomplete data, or inaccuracies in product descriptions) may occur. Cittaneo does not warrant the accuracy, completeness, or reliability of any content on the Site and presents all information “as is” without express or implied guarantees.
Cittaneo reserves the right to correct errors, update product information, or adjust pricing at any time without prior notice. If a bathroom product is listed at an incorrect price due to a typographical error, photographic error, or supplier pricing mistake, Cittaneo may refuse or cancel any orders placed for the product at the incorrect price—whether or not the order has been confirmed or your payment method charged. If your payment method has already been charged for such an order, Cittaneo will issue a full refund to your account.

SECTION 4 – AVAILABILITY
Many of Cittaneo’s bathroom products (including custom vanities, freestanding tubs, and limited-edition fixtures) are offered in limited quantities or are made-to-order. Stock for such items may not be replenished, and once sold out, they may no longer be available on the Site. Cittaneo makes reasonable efforts to remove out-of-stock items from the Site in a timely manner. For made-to-order products, availability is subject to production timelines, and Cittaneo reserves the right to adjust lead times or discontinue custom options without prior notice.
If you have questions about the availability of a specific product or the status of a made-to-order item, please contact care@cittaneo.com.

SECTION 5 – PRODUCT INFORMATION
Pricing
All product prices displayed on the Site are quoted in U.S. Dollars (USD) and are valid for online purchases only. Prices do not include applicable taxes, shipping fees, or installation costs unless explicitly stated. Cittaneo reserves the right to change prices at any time without prior notice.
Colors & Materials
Cittaneo has made every effort to display product colors, finishes, and materials as accurately as possible. However, due to variations in monitor settings, lighting conditions, and manufacturing batches, the actual color or finish of a product may differ from what is shown on the Site. Cittaneo does not guarantee that the Site’s display of colors, textures, or materials will match the physical product.
Dimensions & Specifications
Product dimensions, weight, and technical specifications provided on the Site are approximate and based on standard manufacturing tolerances. For critical installation or space-planning needs, we recommend reviewing detailed product manuals or contacting our customer care team for precise measurements before purchase.

SECTION 6 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Cittaneo, its officers, directors, employees, agents, licensors, and suppliers (collectively, the “Indemnified Parties”) from and against all claims, losses, expenses, damages, and costs (including reasonable attorneys’ fees) arising out of or related to: (i) your violation of these Terms; (ii) your use of the Site or purchase of Cittaneo products; (iii) any negligent or wrongful conduct by you or any person accessing the Site using your account; or (iv) your infringement of any third-party intellectual property or other rights.

SECTION 7 – CORRESPONDENCE & SUBMISSIONS
Cittaneo will make reasonable efforts to respond to legitimate inquiries sent via email, SMS, or social media (Instagram, Pinterest, Facebook, LinkedIn) in a timely manner. However, Cittaneo is not obligated to respond to all correspondence, maintain submitted comments or feedback in confidence, or compensate you for any submissions (including ideas, suggestions, or feedback).
By opting into SMS communications, you agree to Cittaneo’s Messaging Terms and Messaging Privacy Policy.
Cittaneo welcomes comments and feedback regarding the Site, products, and services. However, we do not accept confidential or proprietary information, ideas, or materials via the Site or email. Any comments, feedback, ideas, suggestions, or other submissions you disclose or submit to Cittaneo through the Site shall become the exclusive property of Cittaneo. By submitting such content, you irrevocably assign all intellectual property rights in the submission to Cittaneo and waive any proprietary or confidentiality claims. Cittaneo may use or disclose such submissions for any purpose without attribution or compensation, except that we will not use your name in connection with the submission without your prior permission or as required by law.

SECTION 8 – USER ACCOUNT RESPONSIBILITY
If you create an account on the Site, you are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities conducted under your account. You agree to notify Cittaneo immediately of any unauthorized use of your account or breach of security. Cittaneo shall not be liable for any loss or damage arising from your failure to protect your account information.

SECTION 9 – APPLICABLE LAW
These Terms shall be governed by and construed in accordance with the laws of the State of [Insert Applicable U.S. State, e.g., California] without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the federal and state courts located in [Insert Jurisdiction, e.g., Los Angeles County, California].

SECTION 10 – SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent of the parties.

SECTION 11 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Cittaneo regarding your use of the Site and supersede all prior or contemporaneous agreements, communications, and understandings (whether oral or written) relating to the subject matter hereof.