Welcome to Cittaneo. These Terms of Use govern your access to and use of the Cittaneo website, including the purchase of our products and any related installation, design, maintenance, or other professional services. By accessing or using the Site, placing an order, or engaging our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must discontinue use immediately.

1. Acceptance of Terms

These Terms apply to all visitors,users, and customers. We reserve the right to modify these Terms at any time. Your continued use following any changes constitutes acceptance of the revised Terms.

2. Eligibility

· You must be at least 13 years of age to access or use the Site. If you are a minor in your jurisdiction, you may only use the Site under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.
· If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and the term “you” includes both you and the organization.

3. Electronic Communications

By using our Site or Services,you consent to receive electronic communications from us, including service notifications, administrative messages, and promotional content. Message and data rates may apply for SMS communications. You may opt out of marketing communications at any time.

4. Eligibility

The Site is not intended for users under 13 years of age.To purchase Services, you must be of legal age in your jurisdiction. If you are acting on behalf of an entity, you represent that you have authority to bind that entity.

5. Intellectual Property

All content on this Site is the property of Cittaneo or its licensors and is protected by intellectual property laws.You may not use, reproduce, or distribute any content without our express written permission.

6. Account Usage

You are responsible for maintaining the security of your account credentials and for all activities under your account.Notify us immediately at support@cittaneo.com of any unauthorized access.

7. Services Description

Cittaneo provides various professional services including but not limited to: · Installation services performed by qualified professionals · Design consultation and planning services · Maintenance and repair services · Technical support and advisory services Service specifications, scope, and deliverables will be detailed at the time of purchase. We reserve the right to modify service offerings and assign qualified professionals to perform services.

8. Pricing and Payments

All service fees are quoted in U.S.Dollars and exclude applicable taxes and fees. We accept major credit cards, debit cards, and digital payment methods. Financing may be available through third-party providers. We reserve the right to correct pricing errors.

9. Service Delivery

Service timelines are estimates and may vary based on location,availability, and other factors. You are responsible for providing safe access to service locations and any necessary information or cooperation required for service delivery.

10. Promotional Offers

Promotional codes and special offers are subject to specific terms and restrictions.They are non-transferable, cannot be redeemed for cash, and may not be combined with other offers.

11. Service Warranty

We warrant that our Services will be performed in a professional and workmanlike manner.If services do not meet this standard, we will either reperform the services or provide a refund at our discretion. This warranty applies for one year from service completion.

12. Cancellation and Changes

Service appointments may be rescheduled or cancelled subject to our cancellation policy.Cancellation fees may apply for late cancellations or no-shows. Specific cancellation terms will be provided at the time of service booking.

13. User Content

By submitting content to our Site,you grant us a perpetual, worldwide license to use such content for business purposes. You represent that you have all necessary rights to the content and that it complies with applicable laws.

14. Acceptable Use

You may not use our Site or Services for any unlawful purpose or in any way that could damage,disable, or impair our services. Commercial use of our service content without permission is prohibited.

15. Disclaimer of Warranties

Our Services are provided as is and as available without warranties of any kind,either express or implied. We do not guarantee that our Services will be uninterrupted or error-free.

16. Limitation of Liability

To the fullest extent permitted by law,Cittaneo shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services. Our total liability shall not exceed the amount you paid for the services in question.

17. Dispute Resolution

Any disputes shall be resolved through binding arbitration administered by the American Arbitration Association.You waive the right to participate in class actions or jury trials. The arbitration shall take place in a mutually agreed location.

18. Governing Law

These Terms shall be governed by the laws of the state where Cittaneo is headquartered,without regard to its conflict of law provisions.

19. Termination

We may terminate or suspend your access to our Services at any time for violation of these Terms.Provisions that by their nature should survive termination will remain in effect.

20. General Provisions

These Terms constitute the entire agreement between you and Cittaneo regarding our Services.Our failure to enforce any right or provision shall not be deemed a waiver of such right.